Recipient Delivery Details
*Delivery Time will be arranged by us from 10AM - 7PM
*Please fill in the above column if you selected the message card. Ginger will write the names of sender and recipient.
Delivery service is limited to local delivery, overseas delivery is currently not available.
Delivery service covers Hong Kong Island, Kowloon, the New Territories.
The following outlying island areas are currently out of our service coverage area: Cheung Chau, Po Lin Monastery, Shek Pik, Pui O, Cheung Sha, Tong Fuk, Shui Hau and Hong Kong International Airport.
Our delivery service does not cover locations that are not directly accessible by courier trucks or floors that are not directly accessible by elevators. Thus, most of the village houses are not covered by our delivery service.
If the elevator fails to operate at the time of delivery, we will arrange another date for delivery again.
What if the recipient is unable to collect the flowers?
If you are aware the recipient cannot be there in time to receive the flowers, please let us know in advance, or you could also leave us a Delivery Note on the ordering form above of how we should handle such circumstance in advance.
We will attempt to leave the bouquet with the doorman, or reception desk (for office address) where applicable, for convenience.
Without the sender's instruction, we would not leave it just outside the recipient's door unattended. However, we would like to avoid any non-delivery which would result in additional rescheduling costs. Redelivering will only be confirmed after the second delivery charge is settled.